FAQs

​With the link below :

https://www.njuko.net/triathlon-mont-blanc-2023/select_competition

Was your registration confirmed but you are now unable to return to amend your details? Contact us via email at info-tmb@montblanc-triathlon.fr with the subject: PAYMENT PROBLEM

Contact us via email at info-tmb@montblanc-triathlon.fr with the subject: REGISTRATION FORM PROBLEM and send a screenshot of your issue alongside a detailed description.

• You can resend the confirmation email on your profile.
• Did you use an email address that you check regularly?
• In some cases, confirmation emails can occasionally be filtered into your spam/junk mail, please check these inboxes first.

If this is not the case, email us with the following information: Name, Surname, Date of Birth, email address used at the registration and another email address that you are using frequently. We will then send you the confirmation email again.

If you wish to change your race this is indeed possible under certain conditions :

• For a cheaper race: email us at info-tmb@montblanc-triathlon.fr but please note that no reimbursement will be made.
• For a more expensive race: email us at info-tmb@montblanc-triathlon.fr and we will change your distance. Please note that you might pay the price difference. Once the payment done, your new registration will be validated and you will receive a confirmation email.

• Log in into your runner’s profile and click on “edit my entry”. For more specific changes, such as the name on your bib, contact us at info-tmb@montblanc-triathlon.fr
• Please note that no bib transfers are allowed.
  

• If you paid for the cancellation insurance at the time of registration, you can ask for a refund (no justificative will be asked) by logging onto your runner’s profil with your registration code and email.
• IMPORTANT: you can only subscribe to the cancellation insurance at the time of registration, and until June 16th 2023. Please refer to the event rules for more details.
• If you did not pay for the cancellation insurance at the time of registration, we won’t refund your registration fee.

All registrations are personal and final, none can be reimbursed, or transferred to another year or another individual.

I have to show an identity card and my bib collection coupon (received by email) printed or on my phone.

The withdrawal of your bib by a friend is possible when you give him a copy of your ID and your withdrawal voucher. Without ID, no bib will be issued.

For the relay race, the presence of all team members is not mandatory to pick up the bibs. The team member present collects all the elements handed over to the withdrawal of the bibs and is responsible for handing them to his teammates.

When picking up their race number, holders of a Triathlon competition license must show their license to the race officials.

Non-licensees of Triathlon and leasure activities must present a medical certificate established less than a year prior to the event, certifying no contraindication against taking part in a Triathlon competition.
For the relays, the competitor must either hold a license in the sport segment in which he is taking part in the relay or present a medical certificate certifying his capacity to do the sport concerned at a competitive level.
For further information see the rules of the event.

There will be various feed zones. You can find them directly on the pages of each race. 

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

Only if the water temperature is below 16 ° C. It is prohibited if the water temperature is higher than 24.5 ° C.

Road, city and mountain bikes are allowed. Fixies (bicycles without brakes) and electric bicycles are not allowed.

For the Mont-Blanc Man, Half Mont-Blanc Man, Olympic and Sprint formats, the races start in a rolling start. 

For the Discovery and Kids formats, the races start in a single wave gathering all participants. 

Relay starts on all races take place at a different time than the individual distances without distinction between men and women.

• ​Kids 8-11

Total time limit: 30min

• Discovery

Total time limit: 1h

• Sprint

Total time limit: 3h

• Olympic

Total time limit: 6h

• Half Mont-Blanc Man

Total time limit: 9h30

• Mont-Blanc Man

Total time limit: 16h

Any participant who has not completed the course in its entirety will be disqualified from the final ranking.

Rent your swimsuit with Zoggs/Head. For more information, contact k.tonnerre@zoggs.com

Yes! A bike repair truck will be there to repair any technical issues. You will just need to pay the pieces used

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports.